Q: What types of products do you offer for car washing and detailing?
A: We offer a wide range of products for all aspects of car washing and detailing, including soaps, waxes, polishes, protectants, tire cleaners, and more. We carry products from various trusted brands to ensure that our customers have access to the best products for their needs.
Q: Do you offer any discounts or promotions for your products?
A: Yes, we frequently offer special promotions and discounts on our products, so be sure to check our website or sign up for our email newsletter to stay informed.
Q: What is your return policy for products purchased through your website?
A: If for any reason you're not satisfied with a product purchased through our website, you may return it within 30 days for a full refund or exchange.
Q: How can I get in touch with your customer service team?
A: Our customer service team is available to assist you by phone at (909) 596-9600, or by email at firstname.lastname@example.org. We're always happy to answer questions and provide recommendations to help you find the right products for your needs.
Q: Can I visit your brick and mortar store to see and test your products in person?
A: Yes, we have a physical storefront that's open to the public, so you're welcome to visit us and see our products in person. Our knowledgeable staff will be happy to assist you and answer any questions you may have.
Q: How long does it take to receive my order after placing it online?
A: Orders placed through our website typically ships same day if order is received before 3pm PST, and delivery times will vary depending on your location. We always strive to get your order to you as quickly as possible.
Q: Are your products safe for all types of vehicles?
A: Our products are designed to be safe for use on all types of vehicles, but we always recommend checking the product label and instructions before use to ensure that it's suitable for your specific vehicle. If you have any questions or concerns, our customer service team is always here to help.
Q: What is the best type of car wash soap for a professional detailing job?
A: Our Wash N' Shine car wash soap is formulated to provide a deep, thorough clean for all types of surfaces. Its high-foaming formula lifts and removes dirt and grime effectively, making it a great choice for professional detailing jobs.
Q: What is the difference between wax and sealant?
A: Our HiLustre® Detailing Products line of waxes and sealants are both designed to protect and enhance the shine of a vehicle's paint, but they differ in their composition and longevity. Our Wet Cherry Carnauba Crème Wax provides a warm, deep shine and is made from natural ingredients, while our Polymer Paint Sealant provides a longer-lasting, glossy shine and is made from synthetic ingredients.
Q: What is the best way to remove water spots from a car's paint?
A: Our Ultra Clean® Spot Off Water Spot Remover is specially formulated to effectively remove water spots from all types of surfaces. Simply apply the solution to the affected area and allow it to work for a few minutes, then rinse thoroughly. For more stubborn water spots, agitate the solution with a soft brush for best results.
Q: How often should I wash and detail my car?
A: The frequency of washing and detailing your car will depend on various factors, such as your driving habits, the environment in which you drive, and the type of protection you have applied but as a general rule, it is recommended to wash your car at least once a week and perform a full detailing every 3-6 months to maintain its shine and protection. Consistently washing and detailing your car will help protect its finish and prevent the buildup of dirt and grime that can cause damage over time.